Privacy Policy

1. Information We Collect

1.1 Personal Information

We collect several types of information from and about users of our Service, including:

• Account Information: When you register for an account, we collect your name, email address, and password.
• Profile Information: Information you provide in your user profile, such as a profile picture or biographical information.
• Payment Information: If you subscribe to a paid plan, we collect payment details, billing address, and transaction history. Note that payment card details are processed by our payment processor and we do not store full payment card details on our servers.
• Survey Data: Content you create using our Service, including surveys, questions, and responses.
• Communications: If you contact us, we may keep a record of that correspondence.

1.2 Automatically Collected Information

When you interact with our Service, we automatically collect certain information, including:

• Usage Data: Information about how you use our Service, such as the features you use, the time spent on the Service, and the pages you visit.
• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Service and hold certain information. See our Cookie Policy section below for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our Service
• Detect, prevent, and address technical issues, fraud, or illegal activity
• Personalize your experience on our Service

3. Sharing of Information

We may share your personal information in the following situations:

• With Service Providers: We may share your information with third-party vendors, service providers, and contractors who perform services for us, such as payment processing, data analysis, email delivery, hosting services, and customer service.
• For Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may disclose your personal information for any other purpose with your consent.
• To Comply with Legal Obligations: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
• To Protect Rights: We may disclose your information to protect and defend the rights, property, or safety of our company, our users, or others.

4. Survey Respondent Data

As a survey creator, you may collect personal information from survey respondents. You are responsible for:

• Obtaining appropriate consent from respondents for the collection and processing of their personal information
• Providing respondents with information about how their data will be used
• Ensuring the secure handling of respondent data
• Complying with applicable data protection laws and regulations

We will process respondent data according to your instructions and in compliance with applicable law.

5. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request copies of your personal data.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete any information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. Cookie Policy

Cookies are small files placed on your device when you visit a website. We use cookies and similar technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Understand how you interact with our Service
• Analyze and improve our Service

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

8. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from those in your country. We have taken appropriate safeguards to require that your personal information will remain protected in accordance with this Privacy Policy.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

11. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.